Work Like it or not, you're in sales: here's a new framework You don't need to be a sleazy car salesman to know how to sell. Level up your impact at work by improving your sales skills. The secret: showing more CARE. By Alicia McKay / 24 Aug 2023
Work 10 questions to boost your professional credibility Bad questions make you look stupid. Good questions make you look smart. Killer questions make you look strategic. Choose killer questions. By Alicia McKay / 19 May 2023
Society and culture Contentious conversations: How to convert outrage into connection The potential for outrage is high right now. How can you have controversial conversations without descending into conflict? By Alicia McKay / 23 Jul 2022
Leadership Leading through change: the power of language Feeling overwhelmed and put upon? Try this easy language hack to shift your thinking and feel better quickly. By Alicia McKay / 5 Aug 2021
Leadership Five skills for leading strategic conversations Leaders aren’t the experts anymore - they don't know the answers, they ask the questions. Here's five skills you need. By Alicia McKay / 22 Jan 2021
Decisions Agreement sucks: aim for productive disagreement Alignment is not agreement… it’s productive disagreement. Don't aim for agreement. By Alicia McKay / 14 Nov 2019
Communication People want to connect Unfortunately, we can make that unnecessarily difficult, by turning human instinct into a transactional process that benefits no-one. The antidote? By Alicia McKay / 12 Apr 2019
Boundaries Say no nicely: challenging conversations Setting priorities and following through requires us to say no to things - but that can be hard. Here's some helpful advice to say no, nicely. By Alicia McKay / 4 Apr 2019
