Public leadership

5 Sep 2020

Public service of the future webinar

In this webinar, Alicia McKay talks about the skills public servants will need in the future

5 Dec 2019

Stop ripping off the community: a rant

Your time is as limited as your money. You're not getting any more of either.

27 Sep 2019

Fear breeds complexity: simplify the public sector

The Global Simplicity Index tells us that, in the private sector, simplicity pays. Government should take this lead.

13 Feb 2019

From Strategy to Action: A guide to getting shit done in the public sector

From Strategy to Action is a book for public sector managers tired of spinning their wheels and prepared to tackle the challenging complexity of public service.

8 Feb 2019

The past is a foreign country: moving on from failures

There is a right and a wrong way to handle project failures – one builds trust, the other breeds resentment. Move on from project failure the right way.

2 Feb 2019

The public service has citizens, not customers

Businesses always focus on the needs of customers. But real public sector leadership puts the needs of the broader citizenry ahead of the individual.

24 Jan 2019

Public sector leadership: connect to outcomes

What public sector leaders can learn from Undercover Boss about staying connected to outcomes.

10 Jan 2019

Navigating the layer of crazy

The public sector is a tough gig. Inside: tips to cope with the crazy.