Responding to community requests: a guide for Councillors
A guide for Councillors on dealing with incoming constituent requests
Latest
How to be popular with voters and achieve nothing
Hint: its being a rock-throwing jerk.
The public opinion trap
It will skew your perspective and make for bad decisions. Don't fall for it.
In defence of the bureaucrat
Spare a thought for your local public servant. Taking the boot out of the public sector, volume 3
The difference between private and public value
Your retort to "you'd never run a business like this!". Taking the boot out of the public sector volume 2.
Public service isn't inefficient, it's complex - there's a difference
Let's shatter the myth that the private sector would do government projects faster or cheaper: they don't.
Local leadership done well: strategic, aligned, and connected
How Local Legends transforms governance and management effectiveness in local government
Events
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Alicia to speak at LGIT24: Local Government IT Conference in Coffs Harbour, Nov 2024
Alicia is the keynote speaker on perspective in local government leadership
Work
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Revenge of the Arts Degree
BA grads excel at context, patterns, and big-picture thinking. Learn why hiring Arts graduates - and mastering critical thinking frameworks yourself - gives you an edge.
Strategy
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How to be more strategic
Strategists make their decisions with intention. Goal-oriented choices, made consistently, even under pressure, will deliver you almost anything you want.
Systems
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You can be the one who changes things
It's never been a better time to change things at work - and it's what your boss wants you to do.
Work
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Mate, it's just work
Many of the big problems we battle during our days are work-related. At the time, they feel catastrophic. But we won't remember them in a week, month, or year.
Identity
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Get problems you're proud of
You will always have problems. So choose ones you're proud of.
Systems
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If you were them, you'd be a jerk too
Stop pointing fingers at people when you talk about change and focus on the systems that need shifting instead.
Identity
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Are you impatient? Manage daily annoyances with 4 key strategy skills
Tired of feeling frustrated by everyday annoyances? Gain valuable perspective and learn effective strategies to deal with irritating situations.
