Make progress in a shifting, changing world. Advice on how to find your way through the fog.
Whether you’re driving technology change, process change, service delivery change, or any other kind of shift, we need people to come on the journey, and we need to make it possible for them to make ideas real.
When it comes to rolling out change, courting is the key. We can't go straight to total commitment and participation without earning our way along.
There is a right and a wrong way to handle project failures – one builds trust, the other breeds resentment. Move on from project failure the right way.
Focus on a single issue or behaviour to create better habits faster.
Have you ever underestimated the importance of timing and suffered the consequences? Timing matters more than you think.
Time and space to rest, recover and reflect is critical for us to adapt to change. We simply don’t value it highly enough.
The habits that are required to successfully achieve a big goal are often more rewarding than the goal itself. Make the habit the result.
Smart people and organisations tend to know what to do - they need to know what to stop. What got you here won't get you there.
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