Everything I've written, newest first.
ATMs did not spell the end for bank tellers, and machines are unlikely to spell the end for strategists. The demand for jobs with critical analysis, meaning-making and leadership skills is predicted to skyrocket.
Celebrating the launch of From Strategy to Action in Wellington.
When it comes to rolling out change, courting is the key. We can't go straight to total commitment and participation without earning our way along.
Dinner keynote on engaging teams and organisational change
Service improvement planning with Alicia McKay.
Setting priorities and following through requires us to say no to things - but that can be hard. Here's some helpful advice to say no, nicely.
Alicia joined Lisa O'Neill, Digby Scott and Callum McKirdy at the Getting Sh!t Done Club NZ tour in 2019
You've already lost 8 hours, one more won't help. Try making space instead.
In this webinar, Alicia talks about how to engage people in change.
Setting focused priorities is hard work. Here are three useful tips.
From Strategy to Action is a book for public sector managers tired of spinning their wheels and prepared to tackle the challenging complexity of public service.
There is a right and a wrong way to handle project failures – one builds trust, the other breeds resentment. Move on from project failure the right way.
Bringing elected and executive members together for long-term strategic planning.
Businesses always focus on the needs of customers. But real public sector leadership puts the needs of the broader citizenry ahead of the individual.
What public sector leaders can learn from Undercover Boss about staying connected to outcomes.
The public sector is a tough gig. Inside: tips to cope with the crazy.
Focus on a single issue or behaviour to create better habits faster.
Have you ever underestimated the importance of timing and suffered the consequences? Timing matters more than you think.
I'm going to let you in on a secret: people aren't actually afraid of change. They're afraid of loss.
Have you been silencing tricky questions, brave ideas or a gnawing feeling in your gut? It could be time to embrace your inner rebel.
