The past is a foreign country: moving on from failures
There is a right and a wrong way to handle project failures – one builds trust, the other breeds resentment. Move on from project failure the right way.
Essays
555 posts
Facilitating long-term planning with Southland District Council
Bringing elected and executive members together for long-term strategic planning.
The public service has citizens, not customers
Businesses always focus on the needs of customers. But real public sector leadership puts the needs of the broader citizenry ahead of the individual.
Public sector leadership: connect to outcomes
What public sector leaders can learn from Undercover Boss about staying connected to outcomes.
Navigating the layer of crazy
The public sector is a tough gig. Inside: tips to cope with the crazy.
Change
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New Years Resolution Hack: Aim for habits
Focus on a single issue or behaviour to create better habits faster.
Change
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The importance of timing
Have you ever underestimated the importance of timing and suffered the consequences? Timing matters more than you think.
The devil you know: tips for leading through uncertainty
I'm going to let you in on a secret: people aren't actually afraid of change. They're afraid of loss.
Risk
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Embrace your inner rebel
Have you been silencing tricky questions, brave ideas or a gnawing feeling in your gut? It could be time to embrace your inner rebel.
Prioritise recovery for success
Time and space to rest, recover and reflect is critical for us to adapt to change. We simply don’t value it highly enough.
How Experience Wellington narrowed down to three strategic priorities
Focus, fun, and good facilitation.
Change
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The habit is the result
The habits that are required to successfully achieve a big goal are often more rewarding than the goal itself. Make the habit the result.
Events
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Society of Local Government Managers (SOLGM) Annual Summit, Queenstown, September 2018
Workshop facilitator / breakout speaker on strategic planning and community engagement
Know your job and do it well (and let others do the same)
Allow yourself to be awesome, and you empower others to do the same
Change
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What got you here won't get you there
Smart people and organisations tend to know what to do - they need to know what to stop. What got you here won't get you there.